Enhance User Experience with Our Expert UX Design Agency

I help you solve customer problems and turn product ideas into practical experiences.

Book a free 30-minute call with me to discuss your goals and where UX research, strategy or design could help.

Talk to Daniel

Benefits for...

Empower your product vision with exceptional digital user experience. Deliver intuitive, engaging and effective digital products.

Create world class product user experiences

Add or Scale your UX team

Increase efficiency with design systems

Exceed your product goals and KPIs

Lead the product vision

Validation through user testing

Improve collaboration and innovate

More about Products

User-centered design solutions that not only look great, but drive customer satisfaction, engagement and growth.

Create world class web user experiences

Increase conversions

Improve customer loyalty

Improve retention and acquisition

Improve Cost-Effectiveness

User research to guide design and strategy

Get a clear competitive advantage

More info

Deliver a seamless and engaging user experience, resulting in increased conversions and customer loyalty.

Create world class product user experiences

Improve User Acquisition

Increase User Engagement

Speed up Time-to-Market

Find a better Product-Market Fit

Increase Credibility

Improve Cost-Effectiveness

More info

How I work

I work alongside product, leadership and delivery teams, combining senior UX guidance with hands-on research and design. I start by understanding your users, business goals and constraints, then turn those insights into clear priorities, practical designs and decisions your team can act on.

Getting started with UserXD

UX Audits

I help you understand your current experience and identify the improvements that matter most for your users and business. Learn more about UX Audits.

Sprint framework

I use two-week design sprints to agree priorities, review progress and keep work ready for delivery. Scope and cost are agreed around the work your team needs.

Adaptable workload

Scale up or down monthly based on your project needs to achieve your goals.

Small to large projects

I support focused projects and longer engagements, working alongside your team from discovery through to delivery.

Workshop Facilitation

I facilitate half-day and full-day workshops, tailored to your team's goals, questions and decisions.

What I can help with

UX Design Strategy

Solving complex problems for real-world impact.

Design process planning and execution
Idea/feature validations
Experience mapping
Value proposition creation/testing
UX company strategy audit
Stakeholder alignment
Ideation
Design sprint planning

UX Research

Understand your product’s users for insight-led strategy and direction.

User interviews
UX Audits
User testing
Quantitative survey research
Unmoderated user testing
Competitor research
Card sorting and IA planning

UX Design

Improve efficiency and quality across your product UX with the best processes and design.

UX/UI design
User flows
Pixel perfect design
Wireframes
Prototype creation
User stories
Design system creation
Brand design
Documentation

Selected work

Triquestra

Discovery, workflow planning and responsive product design for Triquestra Infinity, using stocktake to connect operational detail with a clearer cloud experience.

Auxo

Fractional Product and UX leadership helped modernise Auxo's workshop management product, reset design delivery and strengthen the internal team.

FileInvite

An established ANZ product needed a new portal for US customers. Fractional UX leadership shaped the desktop and mobile design in approximately three months.

CQS connect

We built a new user experience for Queensland Correctional Facility, streamlining case management and offender services across a kiosk, app and admin portal.

Imagr

Imagr needed UI UX support to help drive the success of their smart shopping product. We stepped in and provided full support and a team to strategise and design the UI for the dashboard and app.

Whip Around

Whiparound came to us looking to improve their web conversions; as a digital product UX/UI web specialist agency, we knew how to help with a UX audit and redesign that got great results.

Cortex

Cortex is an Auckland software agency that needed a new website to help convert customers. As a UX consultancy, we knew just how to help and used UX strategy and design to bring it to life.

Voluntas Ventures

We helped Voluntas bring their digital experience to life through UI/UX strategy and design. We built them a new website experience in Webflow for easy updates and ongoing improvements.

Game Over

Game over started with a UX audit and CRO analysis; we were immediately able to improve conversions straight away. We then redesigned their core experience and platform for some fantastic results.

Racetracks

Highlands Park and Hampton Downs race tracks needed a unified design to help improve customer engagement and conversions. We conducted a UX CRO Audit and then did UX analysis on their customers and the critical user journeys. This allowed us to map out a new experience for both, which led to increased conversion rates.

Tether

Enhancing Home Health Monitoring: A Case Study on Elevating Tether's UX

Fit Code

Fitcode came to us with a product that was already in development, what they found out was the design and user experience was not going well. Poor UX strategy upfront had cost them time and money to develop the wrong features. We helped them refine what was critical and slim down the product to an MVP.

Open University Australia

Open Universities Australia is an online higher education organization based in Australia, we were responsible for the UX strategy and redesign of their Learning management system.

Pepi Ora

We worked in partnership with Vodafone to create an app for mothers that need help through their pregnancy and birth in New Zealand. We used UI UX strategy and design to workshop and design an MVP.

Rate Broker

Rate Broker was a startup that had a new idea on how to get a mortgage. We were tasked with helping build their initial brand, developing a digital strategy, and creating the User experience.

View all work

James Chang

Product Manager at Auxo during the engagement

...he laid the foundation for Auxo Workshop. In other words, he is bloody excellent, and knows our industry well from all the work he has done with us.

Greg Cantlon

Chief Product Officer, Triquestra

An unintended benefit of the prototypes that were produced for user testing workshops is that our development team have been able to work with them which simplifies the user stories, and means we have fewer UI bugs.

Sanchit Kaushal

Chief Technology Officer

It was a refreshing experience. The team was easy to talk to, flexible and approachable. Considering we had tight timelines, Daniel and User XD made sure that there was no compromise on the process, structure and quality of the deliverables.

Testimonials

What clients say

Latest articles

Ideas and practical advice on UX and digital products.

11

Jun

Mastering Design for User Experience

UX Strategy

This article explores key UX strategies that turn functional products into engaging, user-friendly experiences. From intuitive navigation to visual design, user research, and accessibility, it covers the essentials for creating products that delight and retain users. With trends like personalisation and ethical design on the rise, it’s a must-read for teams looking to improve engagement and satisfaction.

4

Nov

Why Design Thinking Helps Motivate Your Team

Design

How to Understand Value vs. Effort in UX A Comprehensive Guide

2

Sep

How To Attract Top UX Talent For Your Team

Unlock the secrets to attracting top-tier UX professionals. This guide explores key strategies for defining job roles, leveraging networking opportunities, and utilizing data-driven approaches in your hiring process. Learn how to build a robust recruitment pipeline that not only finds but retains exceptional UX talent, ensuring your team is always ahead of the curve in delivering user-centric solutions.

View all posts

Need senior UX support for your next challenge?

Talk to Daniel

Senior UX leadership. Hands-on product design.

I help you solve customer problems and turn product ideas into practical experiences.

Benefits for...

How I work

Getting started with UserXD

What I can help with

UX Design Strategy

UX Research

UX Design

Selected work

Triquestra

Auxo

FileInvite

CQS connect

Imagr

Whip Around

Cortex

Voluntas Ventures

Game Over

Racetracks

Tether

Fit Code

Open University Australia

Pepi Ora

Rate Broker

James Chang

Greg Cantlon

Sanchit Kaushal

What clients say

Latest articles

Mastering Design for User Experience

Why Design Thinking Helps Motivate Your Team

How to Understand Value vs. Effort in UX A Comprehensive Guide

How To Attract Top UX Talent For Your Team

Need senior UX support for your next challenge?

Get the latest news