We helped Open University Australia redesign their Learning management system and rebrand it to suit several education providers. They had 3 different LMS systems that we helped align and make consistent along with a white label solution for Sydney Tafe.
Stakeholder interviews were held to get a scope on the project and existing challenges. This was the start of the discovery stage and led to some great insights from internal staff.
We did a full audit on the current experience with detailed analysis and suggestions on improvements.
We mapped out the current user journey with the team to understand current user pain points and improvements required.
This was then aligned to use cases and a refined site map
Low fidelity wire frames were created using Balsamic prototyping tool. This allowed me to test and plan all design changes before needing any development work. Interactive prototypes were used and tested.
Once we had user tested our prototype and made design amendments we were ready to move to high fidelity designs and create a design system.
We then worked with OUAs development team for smooth hand off design assets and detailed user stories and sprint planning.
Cups of Coffee