Our Services > UX Audit

Delight your customers and grow your business with a UX audit by UserXD

Not converting or retaining users as you would like?

Identify usability issues to help increase engagement, conversions and revenue.

We'll help you understand what's not working and show you how to build an improved customer experience.

  • Identify customer experience issues
  • Get clear recommendations to solve those issues
  • Improve accessibility
  • Increase credibility and confidence with customers
  • Actions to take toward measurable changes

UX Audits will help you discover the areas where the digital experience just isn't delivering as it should.

Business Objectives | UXD
Business Objectives
Anlytic Overview | UXD
Analytics Overview
Competitive Analysis | UXD
Competitor Analysis
Accessibility | UXD
Accessibility Concerns
Visual Brand Assessment | UXD
Visual Brand Assessment
Usability Review | UXD
Testing | UXD
Responsiveness Testing
Performance testing | UXD
Performance Testing
Recommendation | UXD
Grab some time with us

We are always happy to discuss your business needs.

Book a UX Audit Call
Team work | UXD

Take Immediate action on serious issues impacting results and have a plan to continue improving your customer experience

What experiences work well for an audit?

  • Websites
  • Digital products
  • E-commerce stores
  • Apps
  • Internal products
  • Software
  • Prototypes

What does it cost and how long does it take?

The cost depends on how many states and the complexity of the experience. Choose between our Mid Level Audit and High Level Audit that best suit your needs.

A typical audit takes between 2 - 4 weeks to complete.

Ux audit | UXD

Book your audit today

Mid Level Audit

2 Weeks Completion

What do you get?

A full detailed report and debrief workshop with recommendations

  • Understanding of the business objectives
  • Understanding of personas and user groups
  • Walk through our key user journeys
  • Digital user recordings and analysis
  • High-level Map of current experience
  • Key User Stories defined
  • Site Map
  • Heuristic UX Analysis (walk-through of experience highlighting what is not good from a best practice lens)

Price: $4,995 + GST

New customer offer, usually $9,999
Enquire now

High Level Audit

2-4 Weeks Completion

What do you get?

This audit includes a mid level audit, plus the below:

  • Analytics overview
  • Competitive analysis
  • Accessibility concerns
  • Visual Brand Assessment
  • Usability review
  • Responsiveness testing
  • Performance testing
  • Content recommendations

Price: $ 9,989 + GST

New customer offer, usually $15,999
Enquire now

Request a call

Book a free 30 min discovery meeting with us today to learn how we can help you create a seamless and engaging user experience for your audience.

Schedule a call

Jack Walsh

Director or Marketing - Whiparound

UserXD delivered a comprehensive UX audit of our website and customer journey enabling us to create a clear plan for our website redesign.

Steph O'Brien

Product owner at Imagr

Really enjoyed working with you for the last few months. To say that all of your designs & UX guidelines were helpful would be a huge understatement — I don’t want to imagine where we’d be if we had been left to figure things out on our own.

Testimonials | UXD

Sanchit Kaushal

Chief Technology Officer

It was a refreshing experience. The team was easy to talk to, flexible and approachable. Considering we had tight timelines, Daniel and User XD made sure that there was no compromise on the process, structure and quality of the deliverables.


Loved by our clients

Are you ready to power up your results and augment your team with our UX expertise?

Exit | UXD

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