Services > UX Audit

UX audits that turn friction into clear priorities.

Understand where your customer journey breaks down.

Practical recommendations for a clearer, more usable experience.

I review your product or website to identify where people get stuck, what needs attention and which improvements to prioritise.

  • Identify friction in key customer journeys
  • Get clear, actionable recommendations
  • Understand accessibility concerns
  • Spot issues that undermine trust and confidence
  • Prioritise changes and plan how to measure their impact

I connect usability findings with your business goals, using available analytics and user recordings to help explain what is happening and where to focus next.

Business Objectives | UXD
Business Objectives
Anlytic Overview | UXD
Analytics Overview
Competitive Analysis | UXD
Competitor Analysis
Accessibility | UXD
Accessibility Concerns
Visual Brand Assessment | UXD
Visual Brand Assessment
Usability Review | UXD
Usability
Review
Testing | UXD
Responsiveness Testing
Performance testing | UXD
Performance Testing
Recommendation | UXD
Recommendations
Discuss your audit with Daniel

Book a free 30-minute UX strategy check-in.

Book a strategy call
Team work | UXD

Know what to fix first, with a clear plan for what comes next.

What can I review?

  • Websites
  • Digital products
  • E-commerce stores
  • Apps
  • Internal products
  • Software
  • Prototypes

What does it cost and how long does it take?

The cost depends on the number of screens, states and journeys to review, and the complexity of the experience. Choose the Mid Level Audit or High Level Audit to suit your needs.

A typical audit takes 2 to 4 weeks to complete.

Ux audit | UXD

Choose an audit to suit your needs

Mid Level Audit

2 Weeks Completion

What do you get?

A full detailed report and debrief workshop with recommendations

  • Understanding of the business objectives
  • Understanding of personas and user groups
  • Walk through your key user journeys
  • Digital user recordings and analysis
  • High-level Map of current experience
  • Key User Stories defined
  • Site Map
  • Heuristic UX Analysis (walk-through of experience highlighting what is not good from a best practice lens)

Price: $4,995 + GST

New customer offer, usually $9,999
Enquire now

High Level Audit

2-4 Weeks Completion

What do you get?

This audit includes a mid level audit, plus the below:

  • Analytics overview
  • Competitive analysis
  • Accessibility concerns
  • Visual Brand Assessment
  • Usability review
  • Responsiveness testing
  • Performance testing
  • Content recommendations

Price: $ 9,989 + GST

New customer offer, usually $15,999
Enquire now

Start with a conversation

Book a free 30-minute UX strategy check-in with me to discuss your product, the challenges you are seeing and whether an audit is the right next step.

Book a strategy call

James Chang

Product Manager at Auxo during the engagement

...he laid the foundation for Auxo Workshop. In other words, he is bloody excellent, and knows our industry well from all the work he has done with us.

Greg Cantlon

Chief Product Officer, Triquestra

An unintended benefit of the prototypes that were produced for user testing workshops is that our development team have been able to work with them which simplifies the user stories, and means we have fewer UI bugs.

Testimonials | UXD

Sanchit Kaushal

Chief Technology Officer

It was a refreshing experience. The team was easy to talk to, flexible and approachable. Considering we had tight timelines, Daniel and User XD made sure that there was no compromise on the process, structure and quality of the deliverables.

Testimonials

What clients say

Need senior UX support for your next challenge?

Exit | UXD
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