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Problem Statement

Tether did not have an easy way for managers to add, setup and monitor their properties. They needed a clear dashboard to setup and view property measures information.


Residential property owners

Residential property managers or companies

Housing organisations


They need the ability to add a property to their dashboards and then view the data. This data is then shared with the house occupier if required.


Adding properties will allow managers to view critical statistics on each property. The data informs them of essential actions to be taken.


Using the double diamond approach, we first went into a discovery stage to understand the users and their pain points; we then started to define a tested solution to develop and deliver.



We started by looking at competitors in the same space with similar products to learn from.

Competitor research
User flows and use cases

We spoke in detail with the Tether team to understand who needed to use the product and what features mattered to who. We used high-level and detailed user flows to plan out the experience with feedback from the product team. We organised an information hierarchy based on user goals.

Use cases
User flows


Wire frames

We created fidelity wireframes to plan the design and built this into working prototypes to walk through with the team. Low fidelity wireframes brought the user flows to life and were then used to create a prototype for testing.

Low fidelity prototype screens
User testing

We took 3 of the target users through the prototype to further validate the designs. Below, you can see that we map out the feedback and then create themes based on that to inform the design amends. Each session is recorded and shared with the team.

user testing board


High fidelity wireframes and prototype

Once we had feedback from our target users, we amended the designs and created the high fidelity look and feel. The design was also driven by brand guidelines from Tether but involved lots of new design assets made for the dashboards. We did further user testing to finalise our designs for development.

Tether UI components


Development and handover

We had successfully put the idea through each stage of our design process to be tested, proven, and ready for development. We then created handover files for Tethers developers with working prototypes and user flows to show how the experience pins together.


Seed funding rounds completed

Tether have since gone on to successfully secure a 1.7 million seed round and are working hard on creating healthier homes for everyone.

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