We needed to build out the Tether product as they did not have an easy way for managers to add, setup and monitor their properties. They needed a clear dashboard to setup and view property measures information.
Tether was built to monitor, manage and enable the healthiness of indoor living environments, such as property management companies, state housing, schools, landlords, and tenants' real-time information on the performance of their respective buildings and the potential health risks experienced by its occupants. We provided User interviews, Competitor analysis, User testing, Prototyping, UI design, and UX strategyx
We started by looking at competitors in the same space with similar products to learn from.
User flow and use cases
We spoke in detail with the Tether team to understand who needed to use the product and what features mattered to who. We used high-level and detailed user flows to plan out the experience with feedback from the product team. We organised an information hierarchy based on user goals.
We created fidelity wireframes to plan the design and built this into working prototypes to walk through with the team. Low fidelity wireframes brought the user flows to life and were then used to create a prototype for testing.
We took 3 of the target users through the prototype to further validate the designs. Below, you can see that we map out the feedback and then create themes based on that to inform the design amends. Each session is recorded and shared with the team.
High fidelity wireframes and prototype
Once we had feedback from our target users, we amended the designs and created the high fidelity look and feel. The design was also driven by brand guidelines from Tether but involved lots of new design assets made for the dashboards. We did further user testing to finalise our designs for development.
We had successfully put the idea through each stage of our design process to be tested, proven, and ready for development. We then created handover files for Tethers developers with working prototypes and user flows to show how the experience pins together.
Fitcode came to us with a product that was already in development, what they found out was the design and user experience was not going well. Poor UX strategy upfront had cost them time and money to develop the wrong features. We helped them refine what was critical and slim down the product to an MVP.
We’ve worked on plenty of other projects. Check out what we’ve made here.